Making your customers pay by phone is easier than you think, and can help improve your sales and customer loyalty.
When customers come to the register to pay for their meal or purchases, many can now simply hold up their mobile phones instead of handing over dollar bills or pulling out a credit card. Since mobile payment programs are relatively inexpensive and don’t require sophisticated technical knowledge to implement, many small businesses have been quick to adopt the new technology.
Mobile has really taken away the requirement that you have to build big systems and be a large company to be successful with technology. In many ways, it is easier for small businesses to adopt mobile payment programs because they don’t have a large infrastructure to work through so small businesses can jump right in.
Small businesses using mobile payments can now track what product and services they are selling to understand customer demands. Not only can they now capture payment information, but they can learn about their customers and use that information to improve service.
Not only can they now capture payment information, but they can learn about their customers and use that information to improve service.